Connect Stripe

Why Stripe?

Stripe handles every athlete payment on Unbrokn. You do not need it to publish a program, but you do need it to get paid. Any member of your team can connect it.

Connect your account

1. Go to Finance from the side menu.
2. Click Connect Stripe.
3. You are sent to Stripe Express: fill in your personal information, bank details and ID.
4. Once Stripe validates it, you come back to Unbrokn automatically.

As soon as you have a paid program, a Connect Stripe banner shows at the top of the dashboard until it is done.

Documents Stripe asks for

• ID (ID card or passport).
• Bank details of the account that receives payouts.
• Personal address.
• For a company or association: registration certificate or articles.

Stripe validation usually takes from a few minutes to 48 hours. You can set up your programs meanwhile: you get paid once validation is done.

Verified badge

As soon as Stripe confirms your identity, your space shows a verified badge. It reassures your athletes.

Your seller information

Once Stripe is connected, Unbrokn prefills your seller legal information with what Stripe knows (except the SIRET number). See Seller identity and paid publishing.

Receive your payouts

Your revenue reaches your bank account automatically on Stripe's default schedule (usually 7 days for France). Set the payout frequency in Finance, Settings button.

No commission

Unbrokn takes nothing from your sales: only Stripe's fees apply. Your coach subscription is billed separately, see Unbrokn pricing.

Trouble with Stripe?

If your Stripe account stays pending or is rejected, log in to dashboard.stripe.com to complete the missing information (proof, bank details, identity). Unbrokn cannot change your Stripe account directly.