Team, settings and security

Open settings

Settings icon at the bottom of the side menu. The window opens with 3 tabs: My information, Team management, Legal documents (Profile, Team and Legal on mobile).

My information tab

• Photo, first name, last name, email.
• New password: your current password is required to confirm.
• Language (FR / EN) and units (kg / m or lbs / ft).
• My subscription (space owner, from a browser): see Your Unbrokn subscription.
• Log out.

Team management tab

Every member of your team has the same rights as you: programs, athletes, messaging, finance, Stripe, legal information, team. There is no role to pick.

1. Type the coach's email in Email of the member to invite.
2. Click Send invitation. It is valid for 7 days.
3. Until it is accepted, it shows under Pending invitations, where you can cancel it.

• Remove a member to cut their access to the space.
• Only the space owner (the person who created it) manages the Unbrokn subscription, and nobody can remove them from the team.
• The number of coaches depends on your plan: on One you work alone, Unlimited allows an unlimited team. During the trial, no limit.

Several spaces

If you are a member of several spaces, a switcher shows at the top of the side menu to move between them, leave them or delete the ones you own. See Leave or delete a space.

Legal documents tab

• Legal notice, terms and conditions, privacy, cookies, and Manage my cookies.
• Seller legal information, required to publish a paid program: see Seller identity and paid publishing.
• Delete my account.

Account security

• Password: 8 characters minimum. Prefer a long phrase you use nowhere else. After a change, your other devices must log in again.
• Forgot password: from the login screen, a reset link valid for 60 minutes arrives by email.
• Your team's access: every member sees the whole space, finances included. Remove anyone leaving your organization right away.
• Your athletes' data: their health data (weight, feel, injuries, check-ins) is only recorded with their consent and only visible to your team. See the privacy policy.

Delete your account

1. Legal documents tab, Delete my account button.
2. Confirm with your password.

• Your Unbrokn subscription is cancelled automatically, right away. If Stripe refuses the cancellation, your account is not deleted: try again a few minutes later.
• Your running subscriptions as an athlete are stopped.
• You cannot delete your account while a space you own has other members or enrolled athletes (active, paused, pending or payment failed). Remove the members and stop the enrollments first, or write to contact@unbrokn.fit to transfer the space.
• This cannot be undone.